Introducing our stunning 'neon' lights, powered by Ultra Glow LED technology, providing an incredibly realistic neon glow day and night!

These lights feature a durable clear acrylic or customizable colour structure that securely holds the LED words in place while seamlessly blending into your wall. Illuminate your space with innovation and style like never before!

Most of our Custom Neon products simply plug into a power socket for easy use. Smaller signs, lights, and lamps have battery pack options available. Contact us to check if your custom design can use a battery
pack.

Handmade custom neon indoor signs use LED flex on acrylic backing (PVC and acrylic materials). Outdoor signs feature high-quality LED lights in
enclosed acrylic with IP67 Waterproof rating—no fragile glass, neon gas, or mercury in both indoor and outdoor signs, ensuring safety and eco-friendliness.

Instead of traditional neon gas, our signs use advanced LED flex
technology to create a realistic neon-like glow. This technology
provides energy-efficient and safe illumination.

Introducing our stunning 'neon' lights, powered by Ultra Glow LED technology, providing an incredibly realistic neon glow day and night!

These lights feature a durable clear acrylic or customizable colour structure that securely holds the LED words in place while seamlessly blending into your wall. Illuminate your space with innovation and style like never before!

We ship our products worldwide. No matter where you are located, we strive to deliver our custom neon signs to your desired destination.

The processing time for orders typically ranges from [3-5] business days for UK and [10-15] days inter nationally, depends on where you located.Once your order is processed, we will ship it promptly to ensure swift delivery.

Yes, we provide tracking information for all orders. Once your neon sign is shipped, we will send you a tracking number so you can monitor its status until it reaches you.

while we provide free delivery for all around UK. However international shipping costs are calculated based on the destination, size, and weight of your order. You can view the shipping costs during the checkout process before finalizing your purchase.

Yes, we offer express shipping for customers who need their neon signs delivered urgently. During the checkout process, you can choose the express shipping option that best suits your needs.

If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is shipped.

Absolutely! We take pride in offering custom designs that can include your very own logo or a unique business quote. Just share your logo or quote with us, and our talented team will incorporate it into your neon
sign.

Requesting a custom design with your logo or business quote is simple! Contact our customer support team or use our online customization tool to provide us with your design preferences, including your logo or quote.

Including your logo or business quote in the custom design may involve an additional cost, depending on the complexity of the design and any
specific materials required. Our team will provide you with a quote based on your design preferences.

Yes, we understand that you may have some revisions or adjustments to the initial design. We offer a certain number of revisions to ensure your complete satisfaction before moving forward with production.

No worries! Our design team is skilled at interpreting ideas and turning them into stunning neon creations. Feel free to share any inspiration or concepts, and we'll work closely with you to bring your vision to
life.

Unfortunately, we cannot offer refunds for custom designs once the order has been processed. Custom designs are tailored specifically to your preferences and cannot be resold.

Yes, we accept returns for non-custom collections. If you are not
satisfied with your purchase, you can return the item(s) within [14] days from the delivery date for a refund or exchange.

We provide a one-year warranty for any electrical faults that may occur in our neon signs. If you experience any electrical issues within the warranty period, we will repair or replace the item at no additional
cost to you.

To claim the warranty for an electrical fault, please contact our
customer support team with your order details and a description of the issue. Our team will guide you through the warranty claim process.